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Lindy Briefing

THE SIGNAL: IndiGo, facing operational challenges, has reduced winter flight operations by 10%, impacting tourism-heavy regions potentially as far out as 2026. The DGCA (Directorate General of Civil Aviation) has suspended four of IndiGo's flight operations inspectors.
THE FRICTION: While IndiGo claims to have mobilized all 65,000 employees to restore flight operations and network stability, a survey indicates flyers experienced "bait & switch dark patterns" during the recent flight chaos, suggesting a disconnect between the airline's efforts and passenger experience.
THE NOISE: Reports of an "IndiGo crisis" and government action, while present in headlines, lack specific details regarding the nature of the "crisis" beyond flight cancellations and refunds, and the exact government actions beyond the DGCA suspension.
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2025-12-162026-01-14

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