TechCrunch • 7/30/2026

The U.S. Federal Trade Commission (FTC) has filed a lawsuit against the telehealth company Hims & Hers, alleging that the company engaged in misleading business practices and violated consumer privacy. The lawsuit claims that Hims & Hers, which provides prescriptions for sexual wellness and mental health conditions, utilized website trackers to share sensitive customer information with advertisers, specifically Meta and Snap. This practice has raised significant concerns regarding the handling of user health data. According to the FTC, Hims & Hers misled consumers by transmitting health-related information without proper consent. The agency's allegations emphasize the potential risks associated with sharing personal health data within the digital advertising ecosystem. The lawsuit highlights the FTC's ongoing efforts to protect consumer privacy and ensure that companies adhere to ethical standards when managing sensitive information. The case against Hims & Hers reflects a broader scrutiny of telehealth companies and their data-sharing practices. The increasing regulatory focus on privacy issues has prompted the FTC to take action, signaling a commitment to holding companies accountable for their data practices, particularly concerning health information, which is considered especially sensitive. As the case unfolds, it may have implications for how telehealth services operate and manage user data in the future. The FTC's lawsuit underscores the importance of consumer privacy and the need for transparency in the handling of personal health information by telehealth providers.
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