Engadget • 1/24/2026

Gmail users have been experiencing significant issues with the platform's spam filter and automatic sorting features, leading to a disruption in their inboxes. Many users have reported that promotional emails, which are typically filtered into designated tabs, are now appearing directly in their main inboxes. This misclassification has resulted in an influx of unwanted emails and increased spam warnings. Users have also noted the presence of warning banners on certain messages, indicating that these emails have not been fully scanned for spam or malware. One such banner states, “Be careful with this message. Gmail hasn't scanned this message for spam, unverified senders, or harmful software” (The Verge, Engadget). Google has acknowledged these issues and confirmed that it is aware of the problems affecting Gmail's filtering system. The company is actively working on a fix to address the misclassification of emails and the resulting spam warnings. The Workspace Status Dashboard has been updated to reflect this acknowledgment, indicating that users might see banners signaling missing spam checks (TechCrunch, Engadget). In addition to the filtering issues, some users have reported delays in receiving messages, which has caused complications with two-factor authentication logins. This has further exacerbated the problems users are facing with their Gmail accounts (Engadget). Google has reiterated its commitment to resolving these issues as quickly as possible, aiming to restore normal functionality to its email service (TechCrunch, The Independent). Overall, the situation has led to significant disruption for many Gmail users, who are facing challenges with email management and security due to the malfunctioning spam filter and sorting features. Google is currently working on solutions to rectify these issues and improve the reliability of its spam filtering system (PCMag, WebProNews).
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