Faulty devices, low battery: some taxi drivers cook up excuses to avoid e-payments

Some passengers in Hong Kong taxis have been unable to use mandatory e-payment options, as drivers cited faulty machines or battery issues. Customers perceive these reasons as excuses, reflecting a persistent "cash is king" mentality. Experts noted that many taxi drivers fear having a traceable income record, which could result in taxation or loss of public housing eligibility. Lawmaker Mark Chong Ho-fung commented on the situation.