Engadget • 9/25/2026
Google has introduced Gemini 3.8 Live, featuring new live avatars designed for customer service and various tasks. This update allows users to engage in conversations with an animated AI persona that responds in real time. The "Live Avatar" is capable of lip-syncing and displaying different facial expressions during interactions, enhancing the user experience by providing a more engaging and interactive interface. Currently, the Live Avatar feature is available exclusively to Gemini Enterprise customers. This limitation suggests that the technology is aimed at businesses looking to improve customer interactions through AI. The avatars can communicate in 97 different languages, maintaining video fidelity and avoiding visual drift during language transitions. This capability was demonstrated in a video shared by Google, where the Live Avatar conversed in both English and Japanese, with its mouth movements accurately synchronized to the spoken words in both languages. The introduction of these live avatars represents a significant advancement in Google's AI technology, particularly in the realm of customer service. By integrating animated personas that can express emotions and respond dynamically, Google aims to create a more human-like interaction between users and AI systems. This development highlights Google's ongoing efforts to enhance the functionality and appeal of its AI offerings in various sectors.
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